Policies
Returns Policy
When goods can be returned, and how to start a return.
Last updated 31 August 2026
Eligibility
Unopened goods in original packaging may be returned within the period stated at the point of sale. Opened materials cannot be resold and are non-returnable except where faulty or incorrectly supplied.
Damaged or incorrect goods
Report damage or a supply error within 48 hours of delivery, quoting the batch identifier and order number.
Refunds
Approved refunds are issued to the original payment method once the return is received and inspected.
This page is a working template. Final wording should be reviewed by suitably qualified legal counsel before the store trades. Questions in the meantime can be sent through the contact page.